We take your privacy seriously. This policy explains how Pragati Digital Solution collects, uses, stores, and protects your personal information when you interact with us — including through our website, advertisements, and direct communications.
This Privacy Policy applies to Pragati Digital Solution, a business solutions and consulting firm registered and operating in India.
By visiting our website, engaging with our advertisements, contacting us via email or WhatsApp, or using any of our services, you agree to the terms of this Privacy Policy.
We collect personal information in the following ways:
When you interact with our advertisements on platforms such as Google, Meta (Facebook/Instagram), or other digital channels, we may receive:
We do not receive your social media passwords, private messages, or precise location data through advertising platforms. Platforms handle that data under their own privacy policies.
We use the information we collect only for the following purposes:
| Purpose | Details |
|---|---|
| Responding to enquiries | To contact you about your service request, schedule a discovery call, or share relevant information |
| Service delivery | To understand your needs and deliver consulting or advisory services you have engaged us for |
| Marketing communications | To send you relevant updates, insights, or service information — only with your consent or as permitted by law |
| Advertising effectiveness | To measure and optimise how our ads perform across digital channels |
| Website improvement | To analyse how visitors use our website so we can improve it |
| Legal compliance | To comply with applicable laws, court orders, or regulatory requirements under Indian law |
| Fraud prevention | To detect and prevent misuse of our services or website |
We do not sell your personal data. We do not use your information for purposes beyond what is described above without your explicit consent.
Pragati Digital Solution actively runs digital advertising campaigns to promote our services. This section explains how your data may be involved in that process.
We may use remarketing tools to show ads to people who have previously visited our website or interacted with our content. This is done through platform-level audience tools (such as Meta Pixel or Google Tag) and involves only anonymised or hashed identifiers — not your raw personal data being shared with third parties.
If you submit a lead form through a Google or Meta advertisement, your contact details (name, phone, email) are collected and sent to us. We will use these solely to respond to your enquiry. You may opt out of further communication at any time by contacting us.
You may opt out of receiving marketing communications from us at any time by:
Note: Opting out of marketing does not affect communications related to an active service engagement.
We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:
We may share data with trusted technology service providers who support our operations — such as email platforms, CRM tools, website hosting, and analytics tools. These providers are contractually bound to use your data only to perform services for us and not for any other purpose.
We share hashed or anonymised audience data with advertising platforms (such as Google and Meta) solely for the purpose of running and optimising our campaigns. No raw personal identifiers are shared beyond what these platforms' terms of service require.
We may disclose your information if required by law, court order, or government authority under applicable Indian regulations, including the Information Technology Act, 2000 and its amendments.
In the event of a merger, acquisition, or restructuring, your data may be transferred as part of business assets. We will notify you in advance and provide an opportunity to opt out where required by law.
We will never share your personal information with third-party marketing companies, data brokers, or other businesses for their own commercial use.
Our website may use cookies and similar technologies to improve your experience and help us understand how visitors use the site.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect certain features of our website. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Your data is stored on secure systems, primarily located in India or in cloud infrastructure with Indian data residency where possible. We implement the following security measures:
While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.
We retain your personal information only as long as necessary for the purposes outlined in this policy:
After the applicable retention period, data is securely deleted or anonymised.
Under applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDPA), you have the following rights:
To exercise any of these rights, contact us at hello@pragatids.in. We will respond within 30 days of your request.
Our website and advertisements may contain links to third-party websites such as WhatsApp, Google, LinkedIn, or partner organisations. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external sites.
Our services are intended for businesses and working professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently received personal information from a minor, we will delete it promptly. If you believe we have collected such data, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will:
Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
In accordance with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are as follows:
If you are not satisfied with our response, you may file a complaint with the Data Protection Board of India once it is operationalised under the Digital Personal Data Protection Act, 2023.